You’ve heard CS persistently bang on about the importance of…
- Adapting to your buyer’s changing behaviour (We’re not in Kansas anymore!)
- The importance of winning the digital ‘mindshare’ of your customers as they enter your buying cycle
- The age of the customer we now find ourselves in and the importance of the experience of not just your UDP and value proposition, but the actual experience of buying from you
This short 3min video, features a very well known consumer brand who have successfully created an omni-channel approach to sales and marketing, putting their customer experience at the heart of their sales and marketing strategy.
Click the image below to watch the video..
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Watch, learn, and share your thoughts with your peers with Facebook comments below!