Terms & Conditions

These Terms and Conditions apply to the use of this Website at companyshortcuts.com and it's SubDomains or SubDirectories. By accessing this Website and / or placing an order, you agree to be bound by these Terms and Conditions. Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

The companyshortcuts.com website is owned and operated by Company Shortcuts International an affiliate of Aurora Training Ltd.


1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.


This Website is made available for your own, personal and business related use. This Website must not be used for any illegal or unauthorised purpose. When you use this Website you must comply with all applicable UK laws relating to online conduct (including, without limitation, content which can be posted online) and with any applicable international laws, including the local laws in your country of residence (together referred to as "Applicable Laws").


3.1 You agree to only use the website for lawful purposes and that any content or information that you provide to the website will be true and accurate and will not infringe the rights of any third party, nor be obscene, libellous or defamatory. You agree to indemnify us against all liabilities and costs, including legal costs, arising out of your breach of this term.

3.2 You continue to own the content after you have posted it on the website. You automatically grant us a non-exclusive, royalty-free, perpetual licence to modify and use the content that you have posted.

3.3 We may delete, edit or move content without notice and for any reason and may record the IP address from which any content is posted.


4.1 To register with www.companyshortcuts.com, or any it's SubDomains, or SubDirectories you must be over sixteen years of age.

4.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

4.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

4.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


The information that you provide about yourself to Company Shortcuts will only be used in accordance with our Privacy Policy Statement, as may be changed by Company Shortcuts from time to time. If any changes are made, Company Shortcuts shall post the revised Privacy Policy Statement on the Sites.


It is our policy to terminate any person’s account with us if they repeatedly infringe the intellectual property or proprietary rights of others. If you believe any of your work has been copied and posted on the Website in a way which infringes your intellectual property or proprietary rights, please contact us by any of the means set out in paragraph 19. You will need to provide us with the following information:

(a) a description of the work that you claim has been infringed and a description of the alleged infringing copy of it;

(b) a description of where the alleged infringing copy has been posted on the Website;

(c) your contact details;

(d) a written statement, signed by you, to confirm that you are the owner of the work or you are authorised to act on the owner’s behalf and the information you have provided to us is accurate to the best of your knowledge and belief.


7.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products, services or bookings you have ordered.

7.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

7.3 We may refuse to accept an order:

(a) where goods are not available;

(b) where we cannot obtain authorisation for your payment;

(c) if there has been a pricing or product description error;


(d) if you do not meet any eligibility criteria set out in our terms and conditions.


8.1 All prices exclude VAT (where applicable) at the current rates. We reserve the right to express the price inclusive of VAT, but we shall indicate where this is the case and include it in the total price.

8.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.


9.1 Parts of the Site may contain third party content. We accept no responsibility for adverts posted on the Website.

9.2 If you agree to purchase goods and/or services from any third party who advertises on the Website, you do so at your own risk. The advertiser, not Company Shortcuts, is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against the advertiser.

9.3 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Company Shortcuts logo;

(b) you do not create a frame or any other browser or border environment around this Website;

(c) you do not in any way imply that we are endorsing any products or services other than our own;

(d) you do not misrepresent your relationship with us nor present any other false information about us;

(e) you do not otherwise use any Company Shortcuts trade marks displayed on this Website without our express written permission;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause 9.3 for breach of these terms and to take any action we deem appropriate.

9.4 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 9.3.


10.1 Company Shortcuts may, in its discretion, terminate or suspend your access to all or part of the Sites (including any right to access and use the Content). Company Shortcuts reserves the right to refuse to offer access to the Sites and/or Content to anyone at anytime without notice.

10.2 The rights of termination are in addition to all other rights or remedies of Company Shortcuts provided in these Terms and Conditions of Use or by law.

10.3 If you terminate your account, we will have no obligation to refund you any fees you may have paid except as may be required by applicable law.

10.4 We reserve the right at our discretion at any time to suspend or terminate your use of the website.


11.1 If you wish to cancel your order:

(a) you can notify us by email to info@companyshortcuts.com before we have taken payment from you; or

(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 11.2 below.

(c) where you wish to cancel an event booking clause 11.5 applies.

(d) where we cancel an event, we will provide you with a full refund

(e) where you wish to cancel a subscription, sponsorship or advertising, no refund will be offered.

11.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

11.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

11.4 The rights to return the goods to us as referred to in clause 11.3 will not apply in the following circumstances: - in the event that the product has been used in the case of software, audio or visual products, where the packaging has been unsealed where the products are magazines or newspapers to any products that we have made or customised specifically for you The provisions of this clause 11.4 do not affect your statutory rights.

11.5 Events

(a)You may cancel your contract without penalty or obligation by submitting to Company Shortcuts, a signed and written notice postmarked prior to the 7th day of your signed agreement. Your notice must be mailed or delivered to Company Shortcuts, 3 Alec Court, Catherine Place, London, SW1E 6DY (faxed or email notices are not acceptable).

(b)Proof of posting is not proof of receipt.

(c)After midnight on the 7th day, you may still cancel your contract, however cancellation fees will then be applied.

(d)The fee applicable is calculated as the time-frame between the date of receipt of cancellation and the scheduled date for the commencement of service;

(i) 7days or less - 100%

(ii) 8-14days - 75%

(iii) 15days-1mnth - 50%

(iv) 1mnth-4mnths - 20%

(v) 4mnths+ - 10%

(e) The cancellation policy is applicable for all bookings made, as a place has been reserved for you. We reserve the right to require payment for no-shows, including (but not limited to) any free to attend events, as these incur costs and prevent the place being offered to other participants.



12.1 You are permitted to print and download extracts from this Website for your own use.

12.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 12.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

12.3 Subject to clause 12.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

12.4 Any rights not expressly granted in these terms are reserved.


13.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

13.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


14.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

14.2 The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


The website provides information for businesses in the UK. Our content should not be used as a substitute for legal or professional advice. All content is made available on this website on an ‘as is' basis. We cannot take any responsibility for the consequences of errors or omissions. Any reliance you place on our content will be at your own risk. Neither Company Shortcuts, Aurora Training Ltd, nor its employees, associates, consultants, experts, sponsors or syndication partners are liable for any losses or damages arising from your use of the website. These individuals and organisations exclude all warranties and representations, express or implied, in respect of your use of the website and its content.


If you take part in any competition which is run on or through the Website ("Competition"), you agree to be bound by the rules of that competition and any other rules specified by Company Shortcuts from time to time ("Competition Rules") and by the decisions of Company Shortcuts, which are final in all matters relating to the Competition. Company Shortcuts reserves the right to disqualify any entrant and/or winner in its absolute discretion without notice in accordance with the Competition Rules.


17.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

17.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.


18.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

18.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

18.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.


You can contact us at Company Shortcuts as follows:

General email: info@companyshortcuts.com

Telephone number: +44 (0)20 3397 6714

Registered Office Address: 21 Priory Close, Consett, County Durham, DH8 0SA